ECMUsers.org
A shameless plug, mostly so the site will get picked up by the google bots and start getting indexed 
A group of user’s of Configuresoft ECM have started up an ECM Users Forum.
Since the product is huge, and can do a variety of things, it should help those of us who use the product to learn from each other and help us solve any issues we run into. Support is good on the product, but sometimes you just need someone who uses it in the field to understand what you really want out of a product.